Almeta Cloud Privacy Policy

Effective Date: April 5, 2024

1. Introduction

Almeta Cloud LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services, including our API, integrations, and web tags (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services. Your continued use of the Services following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: We may collect personal information such as your name, email address, phone number, company name, and address when you register for an account or use our Services.
• Payment Information: We may collect payment information, such as credit card details, when you register for an account or use our Services.
• Usage Information: We may collect information about how you access and use the Services, including your IP address, browser type, operating system, referring URLs, device information, and actions taken on our Services.
• Cookies and Similar Technologies: We use cookies, web beacons, local storage, and similar technologies to collect information about your activity, browser, and device.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services;
• Process transactions and send you related information, including confirmations and invoices;
• Personalize your experience on our Services, such as by providing tailored content and recommendations;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests, and provide customer service;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Almeta Cloud and others;
• Communicate with you about products, services, and events offered by Almeta Cloud and others, and provide news and information we think will be of interest to you; and
• Carry out any other purpose described to you at the time the information was collected.

4. Sharing of Your Information

We may share your information as follows:

• With Service Providers: We may share your information with third-party service providers that perform services on our behalf or assist us in providing our Services, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For Analytics and Retargeting: We may share website usage data with third-party analytics and advertising partners for the purposes of better understanding user behavior and providing targeted advertising.
• For Machine Learning: We may use customer data to train our machine learning models, unless you are on an Enterprise plan with an isolation option.
• For Corporate Transactions: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We take the security of your data very seriously. We implement a variety of security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption using industry-standard algorithms
• Rate limiting
• Access controls
• Security reviews
• Incident response

6. Data Retention

We retain data for as long as necessary to provide the Services and fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law. We may retain certain information even after you discontinue use of the Services, including for analytics, record-keeping, and compliance purposes. We reserve the right to retain your information indefinitely. If you wish to have your personal information removed from our systems in accordance with applicable laws, please contact us at support@almeta.cloud.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Accessing and Correcting Your Information

You can review and change your personal information by logging into our Services and visiting your account profile page. You may also send us an email at support@almeta.cloud to request access to, correct, or delete any personal information that you have provided to us.

9. Third-Party Links

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Subprocessors

We may engage third-party companies and individuals to facilitate our Services, to provide the Services on our behalf, to perform Service-related services, or to assist us in analyzing how our Services are used. We may use subprocessors to process personal data on our behalf.

The types of subprocessors we may use include:

• Hosting and infrastructure providers
• Payment processors
• Analytics services
• Customer support services
• Email service providers

If you would like more information about our subprocessors, please contact us at support@almeta.cloud.

11. Children's Privacy

Our Services are not intended for children under 16 years old. No one under age 16 may provide any personal information to or on the Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Services or on or through any of their features.

12. Limitation of Liability

In no event shall Almeta Cloud, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

13. Do Not Track Signals

In order to provide better services to consumers, we do not currently respond to web browser "Do Not Track" signals. We handle your personal information in accordance with this Privacy Policy regardless of your "Do Not Track" setting.

14. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information will depend on the specific context in which we collect it. Generally, we will collect personal information from you only where: (a) we have your consent to do so, (b) we need the personal information to perform a contract with you, or (c) the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

15. Your Rights (GDPR and CCPA)

If you are in the EEA or California, you have certain rights with respect to your personal information:

• You have the right to request access to your personal information and to receive information about how we process it.
• You have the right to request that we correct or update your personal information if it is inaccurate or incomplete.
• You have the right to request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.
• You have the right to request that we transfer your personal information to you or a third party in a structured, commonly used, and machine-readable format.
• You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
• You have the right to withdraw your consent to the processing of your personal information at any time, where we rely on consent as the legal basis for processing.

To exercise any of these rights, please contact us at support@almeta.cloud.

Your California Privacy Rights (CCPA)

If you are a California resident, you have the right under the CCPA to:

• Request access to your personal information and receive details about how we process it.
• Request that we delete your personal information.
• Opt-out of the sale of your personal information. Please note that we do not sell your personal information.

You may make a request or exercise these rights by contacting us at support@almeta.cloud. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf. We will not discriminate against you for exercising any of your CCPA rights.

16. Data Protection Officer (GDPR)

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO at dpo@almeta.cloud.

17. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. The date the Privacy Policy was last revised is identified at the top of the page.

18. Dispute Resolution

If you have any concerns or disputes about this Privacy Policy or our handling of your personal information, please contact us at support@almeta.cloud. We will work with you to resolve your concerns. If we cannot reach a mutually agreeable resolution, any dispute arising out of or relating to this Privacy Policy will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

19. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Almeta Cloud LLC
30 N Gould St #41007
Sheridan, WY 82801
United States
Phone: +1-866-954-3522
support@almeta.cloud